ESTABLISHING EMOTIONAL INTELLIGENCE AMONG DCBL EMPLOYEES

Jayadurga R, Dr.K. Parthasarathy

Abstract


EI is a buzz word in today’s business scenario. It is one of the important field used in organizational and clinical psychology to read human mind or assess their emotions. It is essential to recognize employees’ emotions to have a better understanding with top management. It eliminates procrastination and depression at work. Individuals with EI shows a vast difference from their colleagues. The present study deals with observing the emotional intelligence among DCBL respondents, Dalmiapuram, Tiruchirappalli district, Tamil Nadu. A sample of N=40 respondents have been chosen as the sample. Descriptive research design with the survey method provides opportunity to survey about the respondents’ EI through disproportionate stratification sampling to collect the responses. The questionnaire was calculated for its reliability and construct validity and proves to be good. Employees from 18 departments includes, mining, administration, commercial, finance, quality assurance, human resources, health and safety, operations, packing house, instrumentation, production, electrical, technical, civil and public relations have responded the survey. A brief study about the demographic variable sand dimensions of EI of DCBL respondents shows a higher emotional intelligence at their workplace.

Keywords


Emotional Intelligence, Self-awareness, Self-management, Self-motivation, Interpersonal relationship, Decision making and Stress management

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