SENTIMENT ANALYSIS ON ONLINE PRODUCT REVIEWS

Sayali Pednekar, Komal Patil, Rutweek Sawant, Trupti Shah

Abstract


In today’s e-commerce world sentiment analysis is salient and the most crucial step because it captures the product users opinion, feelings and belief regarding the respective product specially to determine whether the users attitude is positive, negative, or neutral .This analysis greatly helps the companies to make necessary changes in their product which in return can overcome the flaws that the product is facing and target to a better customer satisfaction.

Keywords


Sentiment analysis;product reviews; opinion mining; feature score.

Full Text:

PDF

Refbacks

  • There are currently no refbacks.




Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.

Copyright © 2019 INTERNATIONAL EDUCATION AND RESEARCH JOURNAL