AN IMPACT OF PRIVATE HOSPITALS APPRAISAL SYSTEM ON HEALTHCARE PROVIDER IN JAIPUR-RAJASTHAN

Dr. Sandesh Kumar Sharma, Mr. Cheidam Kumar Sharma

Abstract


The purpose of this study is to determine the opinion of the employees at Private hospitals, in Jaipur, regarding the performance appraisal that hospital used. Questionnaires were distributed to employees who provided the primary data for this study. There are numerous private hospitals in Jaipur but appraisal results are used by all of them explicitly to determine reward outcomes. The appraisal always motivate employee to perform better. Proper monitoring system should be adopted to enhance the effectiveness of the existing performance appraisal system. The organization must defines clearly the standards of performance appraisal and adopt feedback of performance with appropriate monitoring on regular basis. Hospital should provide counseling after performance assessment appraisal system this is beneficial as a development tool. Healthcare providers should check the Patient according to his/her expectation and avail the treatment according to his need that is what reliability is all about, this can be achieve when Healthcare provider are satisfied. In hospitals there is always a definite potential for improvement with that one can increase the level of patient & healthcare provider satisfaction. Hospitals of Jaipur should receive timely feedback especially on areas of deficits and this way Management of hospitals can stimulate a mechanism to improve system. The findings show that employees of hospitals are familiar with performance appraisal system. However majority of employees felt that the method adopted for appraisal is of good quality and helps to improve the performance and also give opportunities to achieve the personal goals. The study shows that the performance appraisal has helped in increasing the performance of Private hospitals employees.

Keywords


Healthcare Organization, Performance Appraisal, Appraisal System

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